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FAQ's

Registration and Ordering?

During registration, you will be prompted to provide us your name, shipping and billing address, phone number, email address and credit card number if paying by card. If we encounter a problem when processing your order, we may use the personal information you provide us with to contact you.

Email Addresses?

You register for placing an order and receiving free promotional notices; we notify you when we receive a new brand, or new product style; to get these great offers, you simply sign up for our email newsletter. Your participation in a contest is completely voluntary, and you may choose whether to participate and disclose information to us.

Privacy Security?

We will not sell (or trade or rent) personally identifiable information to other companies as part of our regular course of business. We use the latest in encryption technology, and all employees that we do hire have to sign a confidentiality agreement that forbids them from disclosing any information to which the employee has access, to other individuals or entities.

What kind of email do you send to the customer?

We send email content to our customers that may include following:
Transaction mail, Shipping notification, Weekly deal, Promotion, Activity.

How do I unsubscribe?

You can unsubscribe by using the link from any email newsletter or your personal subscribe setting after logged in.

Payment Methods?

We accept a number of secure and convenient payment methods.

  • Credit or Debit Card - Buyers can pay securely by credit card (including Visa and MasterCard).
  • Internet transfer
  • Cash deposit - Cash deposit attracts a cash fee deposit of R15 per transaction.